Returns, refunds & cancellations
Last updated July 20, 2026
Return eligibility
We accept eligible returns requested within 30 calendar days after the carrier marks an order delivered. Items must be unworn, unwashed, unaltered, free of odors or stains, and returned with their original tags and packaging. Proof of purchase is required.
Items that cannot be returned
We cannot accept items marked final sale before purchase, gift cards, personalized or custom-made goods, or items that do not meet the condition requirements above. A discounted item is returnable unless the offer or product page clearly identified it as final sale.
How to start a return
Email info@vintagelegion.com from the address used at checkout. Include your order number, the item you want to return, and the reason. Wait for return authorization and shipping instructions before sending anything. Unauthorized returns or items sent to a different address may not be accepted. Once authorized, mail the item within 7 calendar days and keep the tracking receipt until the return is complete.
Return shipping
For a change-of-mind or sizing return, the customer is responsible for return shipping and the original shipping charge is not refundable. Vintage Legion pays reasonable return shipping when we sent the wrong item or the item arrived damaged or defective. We do not charge a restocking fee for an eligible return.
Refund timing and method
We inspect returns and email the decision within 5 business days after receipt. Approved refunds are issued to the original payment method for the returned merchandise and applicable tax, less any nonrefundable shipping charge or disclosed discount adjustment. After we issue a refund, a bank or card provider may take an additional 5–10 business days to post it. We cannot send a refund to a different card or payment method.
Exchanges
We do not currently offer direct size or style exchanges. To obtain a different item, return the eligible original item and place a new order. Replacement inventory is not reserved while a return is in transit. A replacement for a verified damaged, defective, or incorrect item is handled separately at no additional charge when stock is available.
Order cancellations
To request a cancellation, email info@vintagelegion.com immediately with your order number and “Cancellation request” in the subject line. We can cancel and refund an order only before fulfillment or production has begun. A request is not a confirmed cancellation until we reply in writing. If the order can no longer be canceled, the eligible-return rules above apply after delivery.
Damaged, defective, or incorrect items
Contact us within 7 calendar days after delivery. Include the order number and clear photos of the item, packaging, and shipping label. Do not discard the item or packaging until we respond. After review, we will offer an available replacement or a refund to the original payment method and provide return instructions when needed.
Refund questions and payment disputes
For an unrecognized charge, duplicate charge, missing refund, or other payment concern, email info@vintagelegion.com with the order number, charge date, amount, and a description of the problem. Do not send full card numbers or security codes. We aim to acknowledge payment disputes within 2 business days and will provide the outcome or next step in writing. This process does not limit rights available through your card issuer or applicable law.